In this article, you will learn how to create & configure a 'Save my Basket' overlay and link this up with your Salesfire Email tool to ensure that you are able to get in touch with potential customers who are leaving your site.
There are a number of things that you will need to do before you have your 'Save my Basket' overlay up and running. First of all, you will need to design what you would like the overlay to look like. Ideally, you want the customer to know that they have the option to save their basket and revisit it later. As you can see below there are a number of different types of elements that need to be included in this kind of overlay including 'text input fields', 'buttons', and 'forms'. You can find separate articles to help you with all of those in our Knowledge Base.
Don't forget that Salesfire is partnered with Klarna, if you are too we have a whole suite of Overlays that Klarna has already signed off that adhere to their brand guidelines. Speak to your eCommerce Success Manager to get access to these!