Help Centre

Product exclusions allow selected products, brands and or categories to be removed from displaying in your Recommendations, Search and or Visually Similar tool. 

1. From Main Menu in your Salesfire Dashboard, navigate to Settings.
2. Select Product Catalogue from the menu panel.  
3. Along the tabs available within the Product Catalogue section, select the Exclusions tab. 

Category Exclusion 

The first section you will find is the Category exclusion area.

Select the Exclude a category button to make exclusions based on categories listed in your product feed. 

Use the search bar function to search for the category or categories that you would like to blacklist from your chosen tools. 

Product exclusions

The second section Product works by allowing you to search for specific products from your catalogue to be excluded from the conversion tool of your choice. 

Use the search bar function to search for products that you would like to blacklist from your chosen tools. 

Brand exclusions 

The brand exclusion section will allow you to exclude a specific brand from your chosen conversion tool.

Use the search bar function to search for brands you want to blacklist from the search results.  

As a default, when selecting the category, product or brand to be excluded the checkbox will be checked to exclude from all tools. 

If you would like to override the default, simply uncheck the tools that do not need exclusions applied. 

Don’t forget to hit Add at the bottom of the exclusions pop-out window to save the exclusions created. 

Please note that any exclusions applied can take up to 24 hours to update within the tools on your live site. You may fast track this by running the feed import again. Exclusions applied will be across the full product.