How it works
Identify
Grow your mailing lists and identify more anonymous site traffic with our AI-powered technology.
Personalise
Maximise engagement and drive conversions by leveraging shopper data to deliver highly relevant product suggestions and on-site experiences.
Retarget
Re-engage abandoning shoppers to recover lost sales by sending targeted emails and SMS based on their on-site behaviour.
Resources
Success stories
Discover how we’ve helped our customers boost their conversion rates.
eBooks
Dive deeper into key eCommerce topics and strategies.
Webinars
Join us to develop your expertise in the latest CRO strategies and best practices.
Articles
Read the latest eCommerce insights, Salesfire product updates and company news.
Videos
Get the latest in conversion rate inspiration and tips on how to sell more.
Podcasts
Listen as industry friends join us to discuss all things digital marketing and eCommerce.
Trends Newspaper
Gain insights into the data and trends that are shaping the online retail space.
Academy
Grow your knowledge of Salesfire's tools with our step-by-step training videos and certification.
Calculator
Calculate your projected subscriber and revenue growth.
Company
About us
Find out more about the people and story behind Salesfire.
Careers
We’re always looking for talented people. See the roles we have available.
Partners
Connecting the best eCommerce agencies, platforms and tech providers in the industry.
Summit
Everything you need to know about our annual eCommerce trends, strategy and innovation conference.
Trends
Providing eCommerce insights to help you make informed decisions.
Help Centre
Need help? The Salesfire support team is here.
Pricing
Book a demo

Help Centre

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Home
Installation & Setup
Managing your account How to install Salesfire Managing users Appearance Billing Product Catalogue Messenger Managing Audiences Webhooks FAQs Reviews
Digital Assistant
Recommendations
Email & Messaging
Search
Visually Similar Search
Bespoke Overlays
Trends
Managing your account

How to install Salesfire

How to install Salesfire Adding Basket Value Detection

Managing users

Adding and removing a user

Appearance

How to update the appearance of Digital Assistant Digital Assistant image dimensions

Billing

Browsing my product subscriptions How to download my invoices How to update my billing details Managing your account credits

Product Catalogue

Adding and updating Synonyms in the product catalogue Importing and managing your product feed Improving and enhancing your product feed Adding and updating mappings Adding and selecting product exclusions Tracking and Activity history

Messenger

Managing Messenger How to set up autoresponse messages

Managing Audiences

Managing Form Submissions in your Salesfire dashboard Managing contacts in your Salesfire dashboard Creating and managing segments Importing contacts for Lists

Webhooks

Adding a webhook

FAQs

Page Speed Commitment Enabling and disabling product checks

Reviews

Trustpilot reviews connection