Products
Digital Assistant
Supporting the most influential areas of the customer journey, our campaigns inspire sales, increase AOV and prompt quicker conversions.
Search
Maximise on-site engagement and improve conversion rates with a fast and accurate AI-powered Search.
Overlays
Drive sales and reduce basket abandonment with targeted messaging based on customer behaviour.
Visually Similar Search
Inspire product interaction and purchases with hyper-personalised image search experiences powered by visual AI.
Recommendations
Expose users to more of your product catalogue with dynamic recommendations displayed at the most influential moments.
Trends
Pricing
Partners
Resources
Articles
Read the latest eCommerce insights, Salesfire product updates and company news.
Podcasts
Listen as industry friends join us to discuss all things digital marketing and eCommerce.
Success stories
Discover how we’ve helped our customers boost their conversion rates.
eBooks
Dive deeper into key eCommerce topics and strategies.
Webinars
Join us to develop your expertise in the latest CRO strategies and best practices.
Videos
Get the latest in conversion rate inspiration and tips on how to sell more.
Company
Careers
We’re always looking for talented people. See the roles we have available.
About us
Find out more about the people and story behind Salesfire.
Support
Need help? The Salesfire support team is here.
Book a demo

Help Centre

<

Home
Home
Managing your account
How to install Salesfire Managing users Appearance Billing Product Catalogue Adding and updating Synonyms in the product catalogue Importing and managing your product feed Improving and enhancing your product feed Adding and updating mappings Adding and selecting product exclusions Tracking and Activity history Messenger Managing Audiences Webhooks FAQs Reviews
Importing and managing your product feed

In this section, we’ll explore how to manage your product catalogue and optimise your feed to improve your search results and the algorithm process for the Salesfire Recommendations tool.

Providing more advanced data in your product feed will improve the results displayed for shoppers on your site.

How to run an import

A feed import is automatically performed by Salesfire daily, however, you can manually run this if you make changes to your product feed, such as adjusting the price, image or description, before the automated process takes place.

Importing and managing your product feed

  1. To start head to the navigation panel in your Salesfire dashboard. 
  2. From here select More and then go to Settings and select Product Catalogue. 
  3. You will then be presented with the option to Run Import on your Product Feed. 

You will also see an option to select Advanced Settings if you wish to edit the following:

  1. The feed language
  2. Pricing 
  3. Parent link attribute 
  4. Schedule the frequency of product feed imports
  5. Default currency 

Running a product feed will pull through any updates made to the feed outside of the automated feed import runtime which is scheduled each day at 4am GMT.