Help Centre
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HomeEmail sender settings are available in your Salesfire dashboard to set a custom sender name and sender email address that will arrive to recipients.
These are important steps to take in order to improve deliverability and sender reputation. This is particularly important for brands that send more than 5,000 emails per day.
In order to meet this requirement, you need an email address that includes your own site domain name.
Domain authentication
Please ensure you contact support@salesfire.com if you require help with domain authentication.
To authenticate your domain, select Domain Authentication within the Email section of the dashboard Settings.
Select the Connect a domain button and follow the on screen instructions.
Please contact support@salesfire.co.uk if you require further assistance.
Add your authenticated domain to the Salesfire sender settings:
- Go to the Menu and select Settings.
- Select the Email section from the Settings menu.
- Head to the Settings tab to find the Sender Settings fields.
- Enter the email address you would like to use to send emails from using your own site domain.
- Don't forget to Save settings with any updates made.
For any SMS sender setting changes this can be found in separate documentation.